Shipping Policy

Shipping Policy – Fashion Elvia

At Fashion Elvia, we are committed to delivering your orders safely and on time. This Shipping Policy explains how orders are processed, shipped, and delivered through our platform.


1. Order Processing

  • All orders are processed after successful order confirmation and payment verification.

  • Orders are usually processed within the standard processing time mentioned on the product page.

  • Orders placed on weekends or public holidays may be processed on the next working day.


2. Shipping & Delivery

  • Delivery timelines vary depending on product availability, seller location, delivery address, and courier partner.

  • Estimated delivery time will be displayed at checkout or on the product page.

  • While we strive to meet delivery timelines, delays caused by logistics partners, weather conditions, or unforeseen circumstances may occur.


3. Shipping Charges

  • Shipping charges, if applicable, are clearly displayed at checkout before order confirmation.

  • Some products or orders may qualify for free shipping, subject to promotional offers or minimum order value.


4. Delivery Partners

  • Orders are delivered through trusted third-party courier and logistics partners.

  • Delivery may be attempted with in 10 days. If delivery fails due to incorrect address or unavailability, the order may be returned.


5. Order Tracking

  • Once an order is shipped, tracking details will be shared via SMS, email, or within your Fashion Elvia account.

  • Customers can track the delivery status using the provided tracking information.


6. Address Accuracy

  • Customers are responsible for providing a complete and accurate delivery address.

  • Fashion Elvia is not responsible for delays or non-delivery caused by incorrect or incomplete address details.


7. Damaged or Missing Items

  • If an order is received in a damaged condition or with missing items, customers must report the issue within the specified time period as per our Return & Refund Policy.

  • Supporting images or videos may be required for verification.


8. Service Availability

  • Shipping services are available only in locations supported by our delivery partners.

  • Certain remote or restricted areas may have limited delivery options.


9. Policy Updates

Fashion Elvia reserves the right to update or modify this Shipping Policy at any time. Changes will be effective upon posting on the Platform.