Privacy Policy

Seller Policies – fashionelvia
These Seller Policies define the rules, responsibilities, and obligations for all sellers registered on the fashionelvia platform. By registering as a seller and listing products, you agree to comply with these policies.

1. Seller Registration & Eligibility
Sellers must provide accurate, complete, and valid business information during registration.

fashionelvia reserves the right to approve, reject, suspend, or terminate seller accounts based on verification or policy compliance.

Sellers are responsible for keeping their profile and business details up to date.

2. Product Listing & Content
Sellers must list genuine, legal, and authentic products only.

Product details, descriptions, images, prices, and specifications must be accurate and not misleading.

Prohibited, illegal, or restricted items are strictly not allowed on the platform.

fashionelvia may remove or modify any product listing that violates platform rules.

3. Pricing & Inventory
Sellers are responsible for setting correct prices, discounts, and taxes (if applicable).

Inventory levels must be updated regularly to avoid order cancellations due to stock unavailability.

Artificial price manipulation or false discounts are not permitted.

4. Order Fulfillment
Sellers must process and dispatch orders within the defined timeline.

Products must be packed securely to avoid damage during transit.

Failure to fulfill orders on time may result in penalties, reduced visibility, or account suspension.

5. Shipping & Delivery
Sellers must follow fashionelvia’s Shipping Policy and cooperate with assigned delivery partners.

Correct pickup address and contact details must be provided.

Sellers are responsible for delays or failures caused by incorrect information or non-compliance.

6. Returns, Refunds & Replacements
Sellers must adhere to fashionelvia’s Return & Refund Policy.

In case of approved returns, sellers must cooperate in pickups, replacements, or refunds.

Repeated return issues due to seller fault may lead to penalties.

7. Seller Conduct
Sellers must maintain professional and ethical behavior with customers and support staff.

Misrepresentation, abusive behavior, fake reviews, or fraudulent activity is strictly prohibited.

Any attempt to bypass the platform for direct transactions is not allowed.

8. Commissions & Settlements
Sellers agree to pay applicable platform commissions, service fees, or charges as defined by fashionelvia.

Payouts will be settled as per the platform’s settlement cycle after order completion and return period closure.

9. Data Protection & Confidentiality
Sellers must protect customer data and use it only for order fulfillment purposes.

Sharing or misuse of customer information is strictly prohibited and may result in legal action.

10. Suspension & Termination
fashionelvia reserves the right to suspend or terminate seller accounts for:

Policy violations

Fraudulent or illegal activities

Poor performance or repeated customer complaints

Such actions may be taken without prior notice to protect platform integrity.

11. Policy Updates
fashionelvia may update these Seller Policies at any time. Continued use of the platform indicates acceptance of the revised policies.

12. Governing Law
These Seller Policies shall be governed by and interpreted in accordance with the laws of India.